Are you a chat-text email-social media multi-talent?

Working at Transcom
Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents.

We are 27,000 customer experience specialists at 50 contact centers across 20 countries, delivering services in 33 languages to international brands in various industry verticals.

CSR and TSR positions
We are always looking for talented customer service specialists to join our team.

As a CSR/TSR, you are the voice of our clients. You listen, you ask the right questions and always come up with the best possible solution, if that’s by telephone, e-mail, chat or any other communication channel required. With your friendly and positive attitude you make a good first impression and leave a lasting one, and at the same time, you become an expert in communicating in both social and traditional channels.

Our application process is digital, it's as easy as liking and following us on Facebook, and sending us a message via Facebook Messenger.

For urgent hiring
Content Developer - Manila

The Content Developer will be responsible for developing training content based on client requirements. They will work closely with several campaign Subject Matter Experts, Training Managers, Graphic Artists, and Content Development Manager in designing course content that effectively transfers skills and knowledge to end users in accordance with the defined training curriculum and design schedule. To apply, please send us an email at corprecruitment@transcom.com or click below.

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The Training & Quality Director is responsible for the development and delivery of Training and Quality Improvement to a Transcom WorldWide business unit. The primary objective is to manage the direct and indirect provision of soft and hard skills to the Contact Centre as well as ensuring quality levels meet or exceed client and company expectations. To apply, please send us an email at corprecruitment@transcom.com or click below.

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The Senior Operations Director is responsible for the general management of all Transcom Worldwide business units operating in his/her contact centres. This includes responsibility for all aspects of the business. To apply, please send us an email at corprecruitment@transcom.com or click below.

APPLY NOW

Smarter People Experiences
Transcom is a true global leader in customer experience. Every day, our 27,000 customer experience specialists handle more than 1.5 million interactions with our clients’ customers in 33 languages all over the world.

Every hour, we rely on knowledgeable, motivated people to deliver great customer experience, in any customer situation and via any channel.

Our people

Luke

"Never allow yourself to quit on your passion. I am Luke, a triathlete and a proud employee of Transcom." - Luke, Real Time Analyst
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Luke

Real Time Analyst

Conrad

"Time does not make you old, it makes you wiser, and choosing to stay here at Transcom is one of the best decisions I have made in my life. I'm Conrad Soriano, "Dad" in the office, and also a loving father to 4 wonderful kids." - Conrad, HR Project Manager
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Conrad

HR Project Manager

Jomar

"Do not hesitate to take chances. I am Jomar, a former Radio DJ in Tacurong City and now a Customer Care Representative in Transcom Iloilo" - Jomar, Customer Service Representative
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Jomar


Lyden

"Life is what you make it. I am Lyden and I'm a go-getter" - Lyden, E-Support Supervisor
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Lyden

E-Support Supervisor

Nathan

"Follow your passion and keep your dreams alive. I'm Nathan and I am a working student" - Nathan, Senior Recruitment Specialist
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Nathan

Senior Recruitment Specialist

Jane

"Never be afraid to take a leap of faith and make your dreams come true. I am Jane, a young lady with strong vision of my ambition." - Jane, Customer Service Representative
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Jane

Customer Service Representative

Transcom in the Philippines

Ayala 30th Corporate Center

18F-19F, Ayala 30th
Corporate Center No. 30
Meralco Ave., Brgy. Ugong
Pasig City, Philippines 1604

Bacolod City

Transcom Bacolod

Lopue's South Square, Araneta Highway, Brgy. Tangub, Bacolod City, Philippines 6100

Iloilo City

Transcom Iloilo

2F Tower One, One Global Center, Iloilo Business Park, Megaworld Avenue, Iloilo City, Philippines 5000

Mandaluyong City

Transcom Center of Excellence for Learning (Regional Operating Headquarters)

31 Epifanio de Los Santos Avenue, Brgy. Barangka Ilaya, Mandaluyong City

Mandaluyong City

Transcom EDSA

Filinvest Building, 167 Epifanio de los Santos Ave., Mandaluyong City

Pasig City

Transcom Pasig

Transcom Center Building, Las Fiestas Drive, Frontera Verde, Pasig City, Philippines 1600