Are you a chat-text email-social media multi-talent?
We are 27,000 customer experience specialists at 50 contact centers across 20 countries, delivering services in 33 languages to international brands in various industry verticals.
As a CSR/TSR, you are the voice of our clients. You listen, you ask the right questions and always come up with the best possible solution, if that’s by telephone, e-mail, chat or any other communication channel required. With your friendly and positive attitude you make a good first impression and leave a lasting one, and at the same time, you become an expert in communicating in both social and traditional channels.
The Content Developer will be responsible for developing training content based on client requirements. They will work closely with several campaign Subject Matter Experts, Training Managers, Graphic Artists, and Content Development Manager in designing course content that effectively transfers skills and knowledge to end users in accordance with the defined training curriculum and design schedule. To apply, please send us an email at email@example.com or click below.
The Training & Quality Director is responsible for the development and delivery of Training and Quality Improvement to a Transcom WorldWide business unit. The primary objective is to manage the direct and indirect provision of soft and hard skills to the Contact Centre as well as ensuring quality levels meet or exceed client and company expectations. To apply, please send us an email at firstname.lastname@example.org or click below.
The Senior Operations Director is responsible for the general management of all Transcom Worldwide business units operating in his/her contact centres. This includes responsibility for all aspects of the business. To apply, please send us an email at email@example.com or click below.
Every hour, we rely on knowledgeable, motivated people to deliver great customer experience, in any customer situation and via any channel.
Lopue's South Square, Araneta Highway, Brgy. Tangub, Bacolod City, Philippines 6100
2F Tower One, One Global Center, Iloilo Business Park, Megaworld Avenue, Iloilo City, Philippines 5000
Transcom Center of Excellence for Learning (Regional Operating Headquarters)
31 Epifanio de Los Santos Avenue, Brgy. Barangka Ilaya, Mandaluyong City
Filinvest Building, 167 Epifanio de los Santos Ave., Mandaluyong City
Transcom Center Building, Las Fiestas Drive, Frontera Verde, Pasig City, Philippines 1600